Your Privacy In Relation to General Data Protection Regulation

Overview:

Astir Chauffeur Ltd works with the utmost commitment to protect and hold your data.

This Policy outlines the legal basis on which we will process any personal information you give us or that we obtain from you. For further information on our policies and procedures surrounding your personal data and how we will handle it, please read the following carefully.

The data controller for the purposes of the Data Protection Act of 1998  is Astir Chauffeur Ltd located at 39 Russell Court, Wallington, Croydon, London, SM6 8QS.

All data gathered is minimal to its purpose, we only use data for the purpose of providing our services and will not hold onto it for longer than is necessary. All data we hold is as accurate as possible and can be requested at any time at no cost whatsoever. 

What data do we collect?

This information may include but is not limited to, your name, billing address, home address, or other details that are necessary to deliver our product or service to you or to improve your interaction with us as a client. Information provided either via email or telephone contact may also be stored as data alongside billing information and any information of transactions done on a mobile app or through the website of Astir Chauffeur Ltd. We intend to keep data as minimal as possible and only for the usage of providing you our services. 

How is the data used?

Our purpose of using your data is to ensure we are in compliance with regulations with the law  as a licenced TFL operator and also to ensure we are able to provide you with the best service possible. The reasoning behind asking for your information such as but  not limited to, email address, phone number, address and more is so we can fulfil our needs to provide you with our chauffeur service and beyond. This may also be used to create a user profile of you if you are to register an account with Astir Chauffeurs Ltd. 

The data is also used to identify you in order to provide you with a contractually obliged service provided and in order to communicate to you for the purpose of billings and transactions by Astir Chauffers Ltd.  We intend to keep data as minimal as possible and only for the usage of providing you our services. 

Your rights 

You have the right to access information that we hold about you under the GDPR. You can send an email to info@astirchauffeurs.com or write to the address listed at the beginning of this policy to inquire about the personal information we hold about you. Within a month of receiving your request, we will provide this data.

You have the ability to modify the permissions you have granted us to use your data at any time. You can also ask us to stop using your data or to delete all records of your personal data that we have. You can send us a written request at the address listed at the beginning of this policy or an email to info@astirchauffeurs.com. We will always respond to these requests as soon as reasonably possible.

Website and cookies

This website uses cookies, as do most modern websites today. A cookie is a small text file placed on your computer for record-keeping purposes to remember your preferences. Different websites may send their own cookies to your browser if the settings are allowed. You can set your browser to accept or reject cookies. In order to better understand how you use this particular website, we use various cookies, none of which are harmful to you or your computer, and secure information such as credit card and payment details.

Where is the data stored?

We store all the data you give us on our secure servers. All financial exchanges will be encrypted. You are in charge of protecting the confidentiality of any password we give you (or one you choose) for any future App service that enables you to access particular areas of our website. Please don't divulge the password to anyone. The data is not shared with anyone else outside of Astir Chauffeurs. Our systems are periodically updated and checked by Cyber security professionals who work to install the latest firewalls and prevent cyber attacks.

Do we share data? 

In some circumstances, we may share personally identifiable information about you with our dependable partners in order to facilitate the provision of the service to you or improve your customer experience. Your data is shared with: We only collaborate with Data Processing partners who can provide your Personal Data with a sufficient degree of protection. In situations where we are required by law to do so, we divulge your Personal Data to third parties or government officials. If you have given us permission to do so or if there are other legal justifications, we may transmit your Personal Data to other parties.

Changes to this Policy 

Regarding our Privacy Policy, we welcome any questions, comments, or requests you may have. Please contact us immediately. 39 Russell Court, Ross Road, Wallington, SM6 8QS is the registered address, and the email is: info@astirchauffeurs.com